1. Agent Assisted Cancellation (Within 24 hours):

• Domestic: $75
• International: $100
• Business and First Class: $100

2. Cancellation & Refunds (Beyond 24 hours):

Air – Economy:

• Domestic: $75 (w/Future Credit), $150 (w/Refund)
• International: $75 (w/Future Credit), $250 (w/Refund)

Air – Business/First:

• Domestic: $100 (w/Future Credit), $250 (w/Refund)
• International: $100 (w/Future Credit), $250 (w/Refund)

3. Changes to Existing Tickets (Exchange):

• Ticket Value under $1000: Up to $200
• Ticket Value $1000 or more: $200 or 15% of ticket value (whichever is higher)

4. Special Services:

• Air – Economy:
• Agent Assisted Waivers: $75
• Air – Business/First:
• Agent Assisted Waivers: $100

Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons:

• Death/Bereavement
• Duplicate
• Infant
• Medical
• Military
• Name Change
• Name Correction
• No Show
• Reinstate
• Routing Changes
• Ticket Validity
• UNMR
• Visa/Schengen Visa Issues

Important Notes:

• Special Discounts under Compassion Exception Policy (CEP) for Military, Bereavement, the Visually Impaired.
• All Airline Refunds/Future Credits subject to airline fare rules.
• Service fees are non-refundable and subject to change.
• Fees are in addition to airline and/or supplier fees.
• Government imposed taxes and fees are subject to change.
• You will be charged the final total amount displayed or quoted by our agent